Privacy policy of helloline.pl website
https://www.helloline.pl/ ("Service")
Dear User!
We care about your privacy and want you to feel comfortable when using our services. Therefore, below we present the most important information about the principles of our processing of your personal data and cookies that are used by our Website. This information has been prepared taking into account the GDPR, i.e. the General Data Protection Regulation.
PERSONAL DATA ADMINISTRATOR
Hello line Sp. z o. o.,
entered into the Central Register and Information on Economic Activity kept by the minister responsible for economy and management
Central Registration and Information on Business, NIP 7011054090, street NOWOGRODZKA 64/43, 02 - 014 WARSAW, MAZOVIAN.
If you want to contact us regarding our processing of your personal data, please write to us at the following e-mail address: reservation@helloline.pl
YOUR POWERS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or, if applicable, Article 13(1)(f) of the GDPR),
- rectify them (Article 16 of the GDPR),
- deletion (Article 17 of the GDPR),
- processing restrictions (Article 18 of the GDPR),
- transferring data to another administrator (Article 20 of the GDPR).
And also the law:
- submit any objection to the processing of your data at any time:
- for reasons related to your particular situation - in relation to the processing of personal data concerning you, based on art. 6 sec. 1 lit. f GDPR (i.e. on the legitimate interests pursued by us), including profiling (Article 21 (1) of the GDPR);
- if personal data are processed for direct marketing purposes, including profiling, to the extent that the processing is related to such direct marketing (Article 21 (2) of the GDPR).
Please contact us if you want to exercise your rights. You can express your objection to our use of cookies (which you can read about below) using the appropriate browser settings.
If you believe that your data is being processed unlawfully, you can submit a complaint to the President of the Personal Data Protection Office.
PERSONAL DATA AND PRIVACY
Below you will find detailed information on the processing of your data depending on your actions.
1. Using the free services offered on the Website
| For what purpose? |
|---|
| implementation of the contract for the provision of services offered on the Website |
| On what basis? |
| contract for the provision of services (Article 6 (1) (b) of the GDPR) |
| How long? |
| for the duration of the contract |
|
in addition, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (for more information, see the last table of this section) |
| What will happen if you do not provide your data? |
| you will not be able to use our services |
2. Establishing contact with us (e.g. to ask a question)
| For what purpose? | |
|---|---|
| handling your inquiries or notifications | |
| On what basis? | |
| contract or actions taken at your request, aimed at concluding it (Article 6(1)(b) of the GDPR) - if your inquiry or notification concerns a contract to which we are or may be a party | our legitimate interest in the processing of your data in order to communicate with you (Article 6 (1) (f) of the GDPR) - if your inquiry or notification is not related to the contract |
| How long? | |
| for the duration of the contract binding us or - if the contract is not concluded - until the expiry of the claims period - see the last table of this section* |
until the expiry of the claims period - see the last table of this section - or until we accept your objection to processing* |
|
in addition, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (for more information, see the last table of this section) |
|
| What will happen if you do not provide your data? | |
| we will not be able to respond to your inquiry or application | |
* depending on which is applicable in your case
3. Browser settings or other similar action permitting marketing activities
| For what purpose? |
|---|
|
direct marketing, consisting in displaying personalized advertisements (read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy) |
| On what basis? |
| our legitimate interest in the processing of data for the above-mentioned purpose (Article 6 (1) (f) of the GDPR) |
| How long? |
| until you expire or delete cookies used for marketing purposes * |
| What will happen if you do not provide your data? |
| you will not receive any product or service suggestions that you may be interested in |
* depending on which is applicable in your case
4. Browser settings or other similar action permitting analytical activities
| For what purpose? |
|---|
|
analyzing how you use and navigate the Website in order to improve its functionality (you can read more about this in the "Analytical activities" and "Cookies" section of the Privacy Policy) |
| On what basis? |
| our legitimate interest in the processing of data for the above-mentioned purpose (Article 6 (1) (f) of the GDPR) |
| How long? |
| until the cookies used for analytical purposes expire or delete them * |
| What will happen if you do not provide your data? |
| We will not take into account how you use and navigate the Website when working on its development |
* depending on which is applicable in your case
5. Your consent to receive marketing content from us (e.g. information about special offers)
| For what purpose? | |
|---|---|
| sending marketing information, especially special offers |
analysis of the effectiveness of the messages we send, in order to establish general principles for the effective sending of messages in our activities (read more about this in the "Analytical activities" section of the Privacy Policy) |
| On what basis? | |
| Your consent to our marketing activities (Article 6 (1) (a) of the GDPR) | our legitimate interest in the processing of data for the above-mentioned purpose (Article 6 (1) (f) of the GDPR) |
| How long? | |
| until you withdraw your consent - remember, you can withdraw your consent at any time. The processing of data until you withdraw your consent remains lawful. | until we take into account your objection to processing |
|
in addition, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (for more information, see the last table of this section) |
|
| What will happen if you do not provide your data? | |
| you will not receive our marketing materials, including information about our special offers | |
6. Signing up for the newsletter
| For what purpose? | |
|---|---|
| sending a newsletter |
analysis of the effectiveness of the content we send, in order to establish general principles for effective message sending in our activities (read more about this in the "Analytical activities" section of the Privacy Policy) |
| On what basis? | |
| contract for the provision of the newsletter sending service (Article 6(1)(b) of the GDPR) | our legitimate interest in the processing of data for the above-mentioned purpose (Article 6 (1) (f) of the GDPR) |
| How long? | |
| until you unsubscribe from our newsletter | until we take into account your objection to processing |
|
in addition, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (for more information, see the last table of this section) |
|
| What will happen if you do not provide your data? | |
| you will not be able to receive information regarding the Website and our services | |
7. Taking action or omission that may give rise to claims related to the Website or our services
| For what purpose? |
|---|
| establishing, investigating or defending any claims related to the concluded contract or provided services |
| On what basis? |
| our legitimate interest in the processing of personal data for the above-mentioned purpose (Article 6 (1) (f) of the GDPR) |
| How long? |
| until the expiry of the limitation period for claims or until we take into account your objection to processing * |
| What will happen if you do not provide your data? |
| no possibility to establish, assert or defend claims |
* depending on which is applicable in your case
PUBLISHING DATA
If you decide to publish a comment, its content and your signature will be visible to other users of the Website.
We do not disclose your e-mail address to other users - unless you choose to do so yourself.
PROFILING
As part of the Website, we perform profiling - this will take place in relation to you if you allow such activities. This profiling involves automatic assessment of what products or services you may be interested in, using information about the content you display. Thanks to this, advertisements for products or services displayed within the online services you use will be more tailored to you and your needs.
The profiling we carry out does not result in making decisions that have legal effects on you or affect you in a similarly significant way.
ANALYTICAL ACTIVITIES
We conduct analytical activities on the Website's website to make it more intuitive and accessible - this will only apply to you if you allow such activities. As part of the analysis, we will take into account the way you navigate the Website - e.g. how much time you spend on a given subpage or which places on the Website you click on. Thanks to this, while working on the development of the Website, we will be able to optimize its layout, appearance and content posted therein, so as to improve its functionality.
In addition, if you express your wish to receive from us
marketing messages or newsletter,
we can analyze the effectiveness of our shipment. For example, we can check whether and how it influenced the activity on our Website. Such actions will help us establish general rules for sending this type of messages
in our business - e.g. in terms of optimal shipping hours or how to formulate effective content.
DATA SAFETY
When processing your personal data, we use organizational and technical measures in accordance with applicable law, including encryption of the connection using an SSL/TLS certificate.
COOKIES
Our Website, like most websites, uses the so-called cookies (cookies). These files:
- are saved in the memory of your device (computer, telephone, etc.);
- do not change the settings of your device.
On this Website, cookies are used for the following purposes:
- remembering your session
- statistical
- marketing
- providing functions of the Website
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, relevant tips can be found on the following subpages, depending on the browser you use:
Cookies will not be processed by us for longer than 1 year from the last visit to the Website.
By using the appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECEIVERS
We use the services of external entities that support us in running our business. We entrust them with processing your data - these entities process data only on our documented request.
Below you will find a list of recipients of your data:
| ACTION | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any action in connection with the Website | hostingodawca | There is no space |
| entity providing us with technical/IT support | There is no space | |
| people cooperating with us on the basis of civil law agreements, supporting our current activity | There is no space | |
| supplier of sales software | There is no space | |
| staying on the Website with settings allowing marketing activities | an entity providing marketing services | There is no space |
| staying on the Website with settings enabling analytical activities | an entity that enables analytical activities on the website | There is no space |
| using free services available on the Website | accounting Office | There is no space |
| payment provider | There is no space | |
| provider of standard office software (including e-mail boxes) | There is no space | |
| subscribing to the newsletter or consenting to receiving marketing messages | entity providing the sending of a newsletter or marketing messages | There is no space |
| using the online chat available on the Website | entity providing online chat available on the Website | There is no space |
| your use of services provided to us in connection with the Website via social networking sites | social media | There is no space |
| making contact with us (e.g. asking a question) | provider of standard office software (including e-mail boxes) | There is no space |