{"id":474278,"date":"2024-04-29T14:31:58","date_gmt":"2024-04-29T14:31:58","guid":{"rendered":"https:\/\/helloline.pl\/?page_id=474278"},"modified":"2024-05-16T15:50:39","modified_gmt":"2024-05-16T15:50:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/helloline.pl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”default” background_enable_color=”off” custom_margin=”0px||||false|false” custom_margin_tablet=”-30px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”60px||10px||false|false” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.24.3″ _module_preset=”default” width=”86%” max_width=”100%” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.3″ _module_preset=”default” header_font=”Poppins||||||||” header_font_size=”48px” header_2_font=”Poppins|700|||||||” header_2_text_color=”#000000″ header_2_font_size=”42px” background_enable_color=”off” z_index=”10″ text_orientation=”center” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

FAQ<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.3″ _module_preset=”default” text_font=”Poppins|300|||||||” text_text_color=”#000000″ text_font_size=”20px” text_line_height=”1.6em” header_font=”Poppins|700|||||||” header_font_size=”38px” text_orientation=”center” max_width=”90%” module_alignment=”center” custom_margin=”||30px||false|false” global_colors_info=”{}”]<\/p>\n

czyli odpowiedzi na najcze\u015bciej zadawane pytania<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ _module_preset=”default” custom_padding=”||80px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Ile sztuk baga\u017cu mog\u0119 zabra\u0107?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

W cenie biletu przys\u0142uguje zabranie 2 toreb o wadze \u0142\u0105cznej do 40kg oraz niewielki baga\u017c podr\u0119czny.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Czy podczas kursu s\u0105 przesiadki?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Podczas podr\u00f3\u017cy mo\u017ce odby\u0107 si\u0119 przesiadka w ramach bus\u00f3w naszej firmy.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” Czy mo\u017cna zabra\u0107 ze sob\u0105 zwierz\u0119?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” hover_enabled=”0″ border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Tak, mo\u017cna zabra\u0107 pupila o wadze do 15kg. Zwierz\u0119 musi by\u0107 przewo\u017cone w odpowiednim transporterze, zabezpieczaj\u0105cym zwierzaka oraz pozosta\u0142ych pasa\u017cer\u00f3w podr\u00f3\u017cy. W\u0142a\u015bciciel musi posiada\u0107 odpowiednie dokumenty umo\u017cliwiaj\u0105ce przew\u00f3z zwierz\u0119cia pomi\u0119dzy granicami pa\u0144stw.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Czy busy Hello line je\u017cd\u017c\u0105 spod adresu?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Tak, nasi pasa\u017cerowie odbierani s\u0105 z uprzednio um\u00f3wionego miejsca. Zawozimy Was tak\u017ce pod adres wskazany przy rezerwacji przejazdu.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Czy mog\u0119 nada\u0107 paczk\u0119 za po\u015brednictwem busa Hello line?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Tak, przewozimy paczki, przesy\u0142ki i wi\u0119ksze \u0142adunki. Po wi\u0119cej informacji zapraszamy do kontaktu.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Ile os\u00f3b podr\u00f3\u017cuje podczas jednego kursu?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

W naszych busach ilo\u015b\u0107 miejsc wynosi 8+1, natomiast ilo\u015b\u0107 os\u00f3b jest uzale\u017cniona od trasy i os\u00f3b ch\u0119tnych na dany przejazd.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”W jakie dni je\u017adzimy?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Je\u017adzimy codziennie na trasie Polska-Niemcy-Belgia-Holandia oraz w kierunku powrotnym.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Ile czasu trwa podr\u00f3\u017c?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Czas podr\u00f3\u017cy jest zale\u017cny od trasy i na og\u00f3\u0142 wynosi 12-22 godziny w najdalszych kierunkach.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Kiedy musz\u0119 potwierdzi\u0107 wyjazd?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Potwierdzenie nale\u017cy z\u0142o\u017cy\u0107 dzie\u0144 przed planowanym wyjazdem maksymalnie do godziny 13.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Jak mog\u0119 zarezerwowa\u0107 przejazd?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Rezerwacji mo\u017cesz dokona\u0107 telefonicznie pod nr 534 001 001, mailowo: rezerwacja@helloline.pl, b\u0105d\u017a przez formularz rezerwacji online.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Gdzie mog\u0119 zap\u0142aci\u0107 za przejazd?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

P\u0142atno\u015bci za przejazd mo\u017cna dokona\u0107 uprzednio przelewem na wskazany rachunek bankowy, b\u0105d\u017a u kierowcy przy odbiorze pasa\u017cera.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Czy na granicach s\u0105 kontrole?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#000000″ toggle_icon=”C||divi||400″ open_toggle_icon=”B||divi||400″ _builder_version=”4.24.3″ _module_preset=”default” title_text_color=”#000000″ title_level=”h2″ title_font_size=”22px” custom_margin=”||10px||false|false” custom_padding=”|0px|30px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#dddddd” global_colors_info=”{}”]<\/p>\n

Nawet teraz, podczas trwania pandemii covid19, kontrole na granicach raczej si\u0119 nie zdarzaj\u0105.<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQczyli odpowiedzi na najcze\u015bciej zadawane pytaniaW cenie biletu przys\u0142uguje zabranie 2 toreb o wadze \u0142\u0105cznej do 40kg oraz niewielki baga\u017c podr\u0119czny.Podczas podr\u00f3\u017cy mo\u017ce odby\u0107 si\u0119 przesiadka w ramach bus\u00f3w naszej firmy.Tak, mo\u017cna zabra\u0107 pupila o wadze do 15kg. Zwierz\u0119 musi by\u0107 przewo\u017cone w odpowiednim transporterze, zabezpieczaj\u0105cym zwierzaka oraz pozosta\u0142ych pasa\u017cer\u00f3w podr\u00f3\u017cy. 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